Operational Fundraising Specialist

2 weeks ago

Melbourne, Victoria, Australia beBeeFundraiser Full time $200,000 - $220,000

Job OverviewThis is a newly created, permanent role with real community impact. The Development Operations Manager will drive operational excellence by implementing best-practice methodologies and champion data-driven decision making to enhance donor insights.

Main Responsibilities

  • Lead the operational delivery of major fundraising programs
  • Design and manage digital donor journeys, segmentation strategies, and personalised outreach
  • Monitor feedback and data to continuously improve donor touchpoints
  • Ensure the effective use of Raiser's Edge CRM and related systems
  • Support data-driven decision-making by ensuring accurate gift processing, reporting, and donor analytics
  • Collaborate with internal stakeholders to incorporate research into campaign planning, precinct engagement, and donor strategy

About YouYou are an experienced fundraising or donor engagement professional with a track record of driving successful campaigns and building meaningful donor relationships. You thrive in environments where continuous improvement is valued and are passionate about making a tangible impact through your work.

Required Skills and Qualifications

  • 5+ years' experience in a similar fundraising, campaign, or donor engagement role
  • Strong technical proficiency, particularly with Raiser's Edge or comparable donor management systems
  • Outstanding communication skills—both written and verbal—with a talent for storytelling and a proven ability to influence and negotiate with a range of stakeholders under tight deadlines
  • Proven leadership and people management experience, with the ability to inspire and engage teams
  • Sharp attention to detail and a commitment to quality, with the ability to turn data and community insights into actionable fundraising strategies

BenefitsWe're a values-driven organisation making a meaningful impact across the community. We offer a modern office space in East Melbourne with access to a terrace offering stunning city views. Join our dedicated and supportive team that values collaboration, purpose, and professional growth.

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