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Financial Counsellor/Capability Worker

2 months ago

Darwin, Northern Territory, Australia Ntcoss Full time
About NTCOSS

NTCOSS supports individuals, strengthens communities, and advocates for social justice across the Northern Territory. We deliver diverse services across urban, regional, and remote areas of the NT. If you want to make a sustainable difference in people's lives through strengths-based approaches and capacity building initiatives, talk to us about meaningful career opportunities.

About the Program

NTCOSS's Financial Counsellors provide free, confidential, non-judgmental assistance for individuals and families to sort out money worries, explore options, and plan for the future. NTCOSS also provides short courses to assist participants in building money management skills.

About the Opportunity

As the Financial Counsellor / Financial Capability Worker, you will be committed to building people's capacity to improve their financial wellbeing by providing financial counselling, financial literacy, problem gambling amelioration, micro finance, and emergency relief assistance to members of the community experiencing or at risk of financial hardship. You will work with participants to assess eligibility and needs, address individual and family worries, provide information and supported referrals to services, and deliver community education sessions.

Key Responsibilities
  • Provide financial counselling and financial literacy services to individuals and families.
  • Assess eligibility and needs of participants, and provide information and supported referrals to services.
  • Deliver community education sessions on financial management and money skills.
  • Work with participants to develop plans to improve their financial wellbeing.
  • Collaborate with other services and agencies to provide comprehensive support to participants.
Requirements
  • Diploma in Community Services (Financial Counselling) or equivalent qualification.
  • Registration with an affiliated professional body or willingness and ability to complete the core qualification within 12 months.
  • Prior experience working as a Financial Counsellor or in the human services sector in casework/advocacy/finance or banking.
  • Empathy, non-judgmental attitude, solutions-focused approach, and cultural responsiveness.
  • Experience in facilitating and/or co-delivering small groups, community education sessions, and/or short courses in financial literacy and/or life skills.
Preferred Qualifications
  • Experience working closely with and having a strong understanding of Aboriginal & Torres Strait Islander culture.
Working with NTCOSS

NTCOSS is a Child Safe, Equal Employment Opportunity (EEO) employer and strongly encourages Aboriginal and Torres Strait Islander people to apply. We are committed to creating a workplace culture that values diversity, equity, and inclusion.

COVID-19 Vaccination Status

Receiving and maintaining vaccines can reduce health risks and is one control mechanism to maintain the health and wellbeing of all employees, contractors, volunteers, visitors, and the people we work with. In line with NTCOSS's commitment to a full life and social justice for all, it is mandatory for all NTCOSS employees (paid and volunteer) to ensure specific vaccine schedules are current and maintained.