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Customer Service Representative
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About Workforce Australia for Individuals
We are a leading provider of employment services, dedicated to helping individuals achieve their career goals. Our team is passionate about making a positive impact in the community, and we're looking for a skilled Customer Service Specialist to join our team.
The Role
The Customer Service Specialist will play a key role in providing exceptional customer service to our clients, assisting them with their employment needs and goals. Key responsibilities will include:
- Providing personalized support to clients to help them achieve their employment objectives
- Assisting clients with job search strategies and resume development
- Facilitating connections between clients and potential employers
- Monitoring and reporting on client progress and outcomes
What You'll Need
To be successful in this role, you'll need:
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment and prioritize multiple tasks
- Strong problem-solving and analytical skills
- Experience in customer service or a related field
What We Offer
As a Customer Service Specialist with Workforce Australia for Individuals, you'll have the opportunity to make a real difference in people's lives. You'll be part of a dynamic team that's passionate about delivering exceptional service and supporting our clients to achieve their goals. We offer a competitive salary and benefits package, as well as opportunities for professional development and growth.
