Enterprise IT Support Specialist

3 weeks ago


Canberra, ACT, Australia Leidos Full time

About the Role

We are seeking a highly skilled Systems Administrator to join our team at Leidos. As an End User Services Administrator, you will be responsible for providing technical support and maintenance of our enterprise environment.

Key Responsibilities

  • Install, configure, and maintain computer systems and operating systems and services.
  • Troubleshoot and resolve technical issues in a timely and efficient manner.
  • Create and maintain various AD Account types.
  • Develop and maintain process documentation, knowledge base articles, and Standard Operating Procedures.
  • Provide subject matter expertise to users and key business stakeholders.
  • Deploy solutions as part of a project or initiative according to organisation standards.

Requirements

  • High level of skill with Microsoft technologies (Windows 10, Office, Teams), desktop and laptop hardware (HP, Dell), Cisco Phones, Mobility (iOS).
  • Skype for Business
  • Desirable skills in Windows Server, Exchange, O365, Networking.
  • Active Directory, DNS, and Group Policy
  • PowerShell
  • MECM
  • Ivanti
  • Strong understanding of ITIL processes.

About Leidos

At Leidos, we value diversity and inclusion. We are committed to creating a workplace that is inclusive and supportive of all employees. We welcome applications from Aboriginal and Torres Strait Islanders, culturally and linguistically diverse people, people with disabilities, veterans, neurodiverse people, and people of all genders, sexualities and age groups.



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