Service Delivery Manager
3 weeks ago
About the Role:
We are seeking a highly motivated and experienced Ground Services Operations Manager to join our team at dnata.
About the Team:
Our team is responsible for ensuring the smooth operation of ground services at dnata. We work closely with our clients to deliver exceptional service and meet their needs.
About the Role:
As a Ground Services Operations Manager, you will be responsible for leading a team of ground services operatives. You will be responsible for ensuring that all ground services are delivered to the highest standard, on time and to budget.
Main Responsibilities:
* Lead a team of ground services operatives
* Ensure that all ground services are delivered to the highest standard, on time and to budget
* Work closely with clients to understand their needs and deliver exceptional service
* Develop and implement strategies to improve ground services operations
* Manage budgets and resources to ensure efficient delivery of ground services
* Ensure compliance with all relevant regulations and laws
* Develop and maintain positive relationships with clients and stakeholders
Requirements:
* 2-3 years' experience in a similar role
* Previous management or leadership experience
* Previous experience in airline services or freight handling services
* Strong leadership and management skills
* Excellent communication and interpersonal skills
* Ability to work in a fast-paced environment and meet deadlines
* Ability to develop and implement strategies to improve operations
What We Offer:
* Competitive salary and benefits package
* Opportunity to work with a leading company in the ground services industry
* Professional development and training opportunities
* Collaborative and dynamic work environment
How to Apply:
If you are a motivated and experienced Ground Services Operations Manager looking for a new challenge, please submit your application today.
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