Office Manager

3 days ago

Mount Isa, Queensland, Australia beBeeAdministration Full time $70,000 - $90,000
About the Role

We are seeking an experienced administration professional to join our team as a supervisor and leader.

  • Ensure all branch administration and customer service tasks are attended to accurately, consistently and comprehensively.
  • Supervise the local Administration team to ensure team productivity and performance meets business expectations and standards.
  • Oversee branch administration functions to comply with operational standards and KPIs, including that all tasks are attended to promptly, accurately and in accordance with directives.
  • Professionally lead and support team members as delegated, including planning and facilitating ongoing training and development of team members to improve productivity, decrease error rates and promote cross-training.
  • Liaise with management to identify and resolve any problems, performance failures and/or issues relating to procedures or personnel, and actively contribute to process enhancements and improvement.
  • Diligently attend to in-person customer queries to facilitate the best possible customer experience.
  • Align with quality standards, disciplines and policies at all times.
  • Be aware of and enforce compliance with Occupational Health and Safety requirements and undertake appropriate action to identify and reduce potential risks on an ongoing basis.
Required Skills and Qualifications:

To be successful in this role, you will need:

  • Experience supervising an office to maintain an organised and optimal administration team and environment.
  • Ability to effectively direct and lead by example to promote a productive and harmonious team-based operation.
  • Strong keyboard skills and high level of competency with Microsoft Office (Outlook, Word & Excel).
What We Offer:

We offer a competitive salary, opportunities for upskilling and training, flexible work arrangements, inclusive parental leave policy and recognition awards.

Our Commitment:

We celebrate diversity and are committed to creating an inclusive workplace that gives everyone the chance to contribute. As an Equal Opportunity Employer, we welcome applicants from diverse backgrounds.

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