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Business Assurance Lead
4 weeks ago
We are seeking an experienced Business Assurance Lead to join our Customer Engagement Assurance team. As a key member of our team, you will play a critical role in providing Line 1 Risk support for the Customer Engagement Portfolio.
As a Business Assurance Lead, you will be responsible for supporting and contributing to CE specific business risk assessments, risk-related change management, controls design, and general assurance advice. You will also lead large complex Assurance activities associated with Customer Engagement team's risk profile, including facilitating Operational Risk Assessments, Obligations Management, Control Governance, and Risk Insights.
You will work closely with stakeholders to drive improvement in Risk capability/culture/awareness and promote Operational Risk Management as a core capability. You will also be responsible for maintaining and managing risk data completeness and quality.
Key Responsibilities- Leading the Customer Engagement Assurance Team, including managing performance of team members, setting of team and individual objectives, allocation of responsibilities and workload across the team
- Facilitating and participating in Risk Management Forums (RMFs), including preparation of specialist content
- Conducting and supporting central and divisional regulatory control attestations and other attestation activities as required
- Control objectives and compliance support, including support of control design
- Supporting the business in actioning outcomes of thematic reviews and deep dives by Line 2 and 3, and other hot spots identified through trend analysis and audit support/issues
- Supporting in the event of internal Audit reviews that span multiple Portfolios and/or value chains, including coordination and assistance with responses
- Maintaining and managing risk data completeness and quality
- Supporting the Business with reviewing their risk profiles and control environment
- Overseeing and supporting the Business with risk treatment plans
- Overseeing and supporting the Business with regular risk reviews (e.g. High/Extreme risk reviews, etc..)
- Providing support to the Business on conducting change risk impacts and risk assessments and how to manage risks related to change implementation
- Risk advisory support to the Business with making informed decisions on risk management
- Working with the Business to provide support in risk awareness and capabilities
To be successful in this role, you will ideally bring the following:
- Capability to manage high-performing teams within environments facing significant change and workload
- Developing and maintaining strong relationships with key stakeholders and enablers
- Analytical skills required to analyze risk and controls data from multiple sources to identify, assess, and measure trends and patterns
- Experience of working within the Operational Risk Framework, including detailed knowledge of Operational Risk Management Process
- Experience in working with external bodies relevant to relevant regulatory obligations (e.g., industry bodies)
- Proven ability to identify pragmatic solutions to managing risks and deliver against risk management objectives
- Deep technical knowledge of risk and compliance regulation and frameworks
- Experience in managing designing and managing controls across the business
- Desire to create a thorough understanding of how our customers and bankers relate and react to embedding risk management in everyday activities
- Ability to look at things differently, challenge the status quo, and innovate
- Proven ability to identify pragmatic solutions to managing risks and deliver against this
- Experience in risk management or internal/external audit, coupled with significant banking and finance industry knowledge
At ANZ, we're shaping a world where people and communities thrive, driven by a common goal: to improve the financial wellbeing and sustainability of our millions of customers.
We're a diverse bunch at ANZ, in different roles, different locations, doing different things. That's why we have a range of flexible working arrangements, so our people can 'make work, work for them'. We also provide a range of benefits, including access to health and wellbeing services and discounts on selected products and services from ANZ and more.
We welcome applications from everyone and encourage you to talk to us about any adjustments you may require to our recruitment process or the role itself. If you are a candidate with a disability or access requirement, let us know how we can provide you with additional support.
