Sales and Service Representative

3 days ago


Norwood Payneham St Peters, Australia Plush Full time

Location: Payneham, SA

About Us: As a leading Australian retailer in the furniture industry for over 60 years, Nick Scali has established itself as a household name. Following our acquisition of Plush Sofas, we now operate over 110 showrooms across Australia and New Zealand.

We take pride in our commitment to quality and innovation, striving to deliver exceptional customer experiences.

Role Overview:

We are seeking an enthusiastic Sales and Service Representative to join our Payneham team.

In this role, you will provide outstanding customer service and product knowledge to drive sales opportunities and ensure customers have a memorable experience.

What We Offer:

  • Competitive Salary: $70,000 - $90,000 per annum (dependent on experience)
  • Flexible working models available, ranging from 2 to 5 days a week, promoting work-life balance.
  • Continuous training and career development opportunities.
  • A supportive team environment that values innovation and improvement.

Key Responsibilities:

  • Deliver exceptional customer service to create the optimal customer experience.
  • Utilize your product knowledge and selling skills to achieve daily and weekly sales targets.
  • Ensure accurate completion of sales order paperwork and internal documentation for timely order processing.
  • Maximize sales through effective selling techniques, including room solutions and add-on sales.
  • Collaborate with the Showroom Manager to uphold showroom standards, including visual merchandising and pricing accuracy.

Ideal Candidate:

  • Previous sales experience, ideally selling furniture or high-value items such as jewellery, cars, bedding, luxury goods / travel, etc.
  • Positive attitude and enthusiasm, especially during busy periods.
  • Strong interpersonal skills with a focus on teamwork and collaboration.
  • Open to feedback and eager to learn, demonstrating a growth mindset.
  • Excellent organizational skills and the ability to manage multiple responsibilities.

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