Frontline Customer Support Professional

4 days ago

Brisbane, Queensland, Australia beBeeClientService Full time $71,150 - $78,951

Job Title: Client Service Officer

Key Responsibilities:
  • Liaising with clients, including vulnerable individuals, is a core aspect of this role.
  • Representing the organization as the primary point of contact for inquiries and providing accurate information in a professional manner are essential duties.
  • Effective management of client needs involves using appropriate questioning, problem-solving, negotiation, and conflict management skills.
  • The role also entails reviewing and accepting applications, preparing relevant correspondence, and ensuring adherence to legislative requirements.
Requirements:
  • Flexibility in work arrangements may be available.
  • Ability to prioritize tasks in a fast-paced environment is crucial.
  • Strong communication and interpersonal skills are necessary for success in this position.
  • Collaboration with team members is an essential aspect of this role.

This is a temporary opportunity to fill vacancies due to staff on leave or higher duties. Applications will be reviewed and considered when vacancies arise.

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