Senior Financial Lines Claims Specialist

2 days ago

Brisbane, Queensland, Australia beBeeClaims Full time $90,000 - $120,000
Job Title

Senior Claims Advisor

Job Description:

We are seeking a seasoned professional to fill the role of Senior Claims Advisor. As a key member of our team, you will provide high-level expertise and manage claims under Directors & Officers (D&O), Professional Indemnity, and other financial lines classes of business to determine coverage.

You will serve as an advisor to a portfolio of SME to Corporate top clients, building trust, delivering exceptional service, and maintaining effective working relationships.

Key Responsibilities:
  • Handle specialist financial lines claims with a focus on client advocacy.
  • Provide high-quality technical advice and support to clients, from the first notification for submission to the insurer through to final settlement, ensuring the client's best interests are always protected.
  • Offer technical advice to clients and brokers on policy coverage and interpretation, advocating for clients in relation to insurer indemnity denials.
  • Respond to queries from brokers and clients, conducting meetings and liaising with clients, insurers, claimants, and external providers.
  • Manage moderate to complex claims in accordance with established processes and client agreements.
  • Identify opportunities for claims referral and collaborate with our Advocacy team on claims issues.
Requirements:
  • A minimum of 3-5 years of insurance claims experience, preferably in financial lines.
  • A Law Degree and experience in the legal environment, or ANZIIF qualifications, are advantageous but not essential.
  • Excellent oral and written communication skills are required.
  • The ability to maintain and strengthen relationships with clients, insurers, and their representatives is crucial.
Benefits and Requirements:

This position offers a unique opportunity to build a solid career foundation in the insurance industry. We encourage candidates who are willing to go the extra mile for client satisfaction and have excellent interpersonal skills.

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