Senior Claims Officer Financial Lines
2 weeks ago
Permanent full-time position
Sydney or Brisbane based roles / hybrid WFH
This role involves managing a diverse portfolio of Financial Lines Claims to deliver a "Best in Class" claims experience in accordance with policies and procedures, ensuring cost-effective and timely outcomes.
You will work alongside a team of highly experienced claims professionals.
As a senior team member, you will provide technical claims advice and mentor claims officers to enhance technical capabilities and achieve excellent commercial outcomes.
What you'll do
Proactively manage a portfolio of complex, sensitive, high-risk Financial Lines claims end-to-end.
Provide specialist technical advice on policy coverage, liability, quantum, strategy, and reserving.
Manage external service providers, including external legal panels.
Maintain claim reserves in accordance with reserving guidelines and practices.
Offer feedback to underwriters and claims managers on issues or risk deficiencies, and develop technical industry knowledge.
Contribute to the team's market profile through superior claims service.
What you'll bring
Proven experience in Financial Lines / Professional Indemnity Claims (minimum 3-4 years).
Experience mentoring claims staff in technical roles.
Qualifications in law, business, or insurance (Diploma in Financial Services General Insurance preferred).
What we can offer
Flexible working options, including paid parental leave, secondary carer leave, and emergency response leave.
Discounts on retail and insurance products.
Community support programs like payroll giving, donation matching, and volunteer leave.
Ongoing study support and career development programs.
Work/life balance initiatives, including employee assistance programs and employee councils.
Employee benefits | Suncorp Group
We value diversity and inclusion, offering flexible work, career development, and internal mobility to foster an inclusive culture.
For support or adjustments in the recruitment process or workplace, contact annette_frasca@suncorp.com.au for a confidential conversation.
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