Part-Time Customer Experience Opportunity

5 days ago

Melbourne, Victoria, Australia beBeeCustomerService Part time $40,000 - $80,000
Customer Experience Role">

We are seeking a Customer Experience Specialist to join our team. This part-time role offers a structured schedule, allowing you to balance work and personal life.

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As a Customer Experience Specialist, you will be the first point of contact for customers, providing professional and empathetic service. Your responsibilities will include:

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  • Managing customer enquiries and resolving complaints efficiently
  • Conducting investigations into customer concerns
  • Identifying trends and working with internal teams to improve customer experience
  • Maintaining key business systems
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To succeed in this role, you should have strong communication skills, an empathetic approach, and the ability to think critically and solve problems effectively. You will also need to be tech-savvy, with experience using CRM systems being a plus.

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The ideal candidate will be able to start immediately, preferably, but we will wait for the right person. If you are looking for a role that offers a good work-life balance, a welcoming team environment, and opportunities for growth and development, then this could be the perfect fit for you.

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