
Customer Experience Advocate
1 week ago
About the Role:
">This role is a fantastic opportunity to join our team and play a key part in delivering an exceptional face-to-face support experience to users.
">You will be working closely with the wider End User Computing team to deliver on their objectives and strategic goals.
">Key Responsibilities:
">Providing Level 1 & 2 support for on-site staff
">Working closely with the wider EUC Support Team and outsourced support teams
">Supporting a Windows desktop environment using SCCM & Intune
">Managing Active Directory Users & Computers and Office365 Administration
">Providing Mobile Telephony Support for Apple and Android devices
">
Requirements:
">A strong customer service focus, ITIL Foundation certification, and experience working in a large fully ITIL orientated Technical Support Organisation are essential for this role.
">What We Offer:
">We offer a dynamic work environment where you can grow and develop your skills. You will have the opportunity to work with a talented team and contribute to the success of our organisation.
">How to Apply:
">If you are a motivated and enthusiastic individual who is passionate about delivering exceptional support experiences, we would love to hear from you.
"]],-
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