Roster Coordinator

4 days ago

Brisbane, Queensland, Australia Archdiocese of Brisbane Full time
Job Title: Roster Officer

Centacare, an Agency of the Catholic Archdiocese of Brisbane, is a values-based organisation dedicated to providing services to the entire community, irrespective of religion, circumstance, ethnicity, economic situation, age, gender, or ability. With a workforce of over 3,000 employees and volunteers, Centacare operates in more than 200 locations, supporting tens of thousands of people each year across various Directorates.

The Role:

Centacare's Community Services Service Support Team plays a pivotal role in offering centralised rostering support for all our community-based and in-home programs. We highly prioritise a collaborative partnership approach, necessitating Rostering Officers to collaborate closely with service delivery staff in generating outcomes centred around our clients. These fixed-terms positions will be based out of our Stones Corner's Office. Following comprehensive training and coaching, remote work will also be part of the weekly schedule.

Key Responsibilities:
  • Respond to roster requests within designated timeframes, addressing urgent requests promptly.
  • Fill shifts in a timely manner to minimize disruption to clients and maximize cost efficiency.
  • Manage staff queries regarding rosters and communicate changes effectively.
  • Maintain accurate and timely documentation, including run sheets, case notes, and rosters.
  • Plan roster activities in advance, including proactive approaches to future roster requirements.
  • Maintain accurate and reliable rosters, adhering to business procedures and processes.
  • Adhere to legislative imperatives and WH&S policies, promoting safety within the work environment.
Requirements:
  • Demonstrated high level of resilience, flexibility and exceptional interpersonal communication skills.
  • Demonstrated ability to prioritise, apply lateral thinking and 'think on your feet'.
  • Initiative, discipline in managing own workload and a willingness to get in and get the job done.
  • A commitment to providing a solutions-focused approach and attitude.
  • Intermediate computer skills in Microsoft Office.
  • Intermediate skills in the use of Client Information Management Systems such as AlayaCare.
  • Ability to obtain an NDIS workers screening card and working with children check.
  • Ability to obtain and pass a police check.
Why Work for Us?

This is a unique opportunity to work for a values-based organisation and develop your skills at one of the largest employers in Queensland. In addition to a competitive remuneration package including 12% superannuation, 6 weeks paid parental leave, 13 weeks Long Service leave plus PBI packaging benefits of up to $18,550, you will be able to be part of an organisation that truly values their employees and providing client centric care to our clients.

You will be paid in accordance with Level 3.1 of our Collective Agreement.

Centacare is committed to providing a safe and healthy environment for children and vulnerable adults. We conduct working with children checks and background referencing for all persons who will engage in direct and regular involvement with children and young people years) and/or vulnerable adults.

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