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Roster Coordinator

2 months ago

Brisbane, Queensland, Australia Centacare Full time

Job Summary:

Centacare is seeking a highly skilled and organized Roster Coordinator to join our Community Services Service Support Team. As a Roster Coordinator, you will play a pivotal role in providing centralized rostering support for our community-based and in-home programs.

Key Responsibilities:

  • Respond to roster requests in a timely manner, addressing urgent requests promptly.
  • Fulfill shifts in a timely manner to minimize disruption to clients and maximize cost efficiency.
  • Manage staff queries regarding rosters and communicate changes effectively.
  • Maintain accurate and timely documentation, including run sheets, case notes, and rosters.
  • Plan roster activities in advance, including proactive approaches to future roster requirements.
  • Maintain accurate and reliable rosters, adhering to business procedures and processes.
  • Ensure compliance with legislative imperatives and WH&S policies, promoting a safe work environment.

Requirements:

  • Demonstrated high level of resilience, flexibility, and exceptional interpersonal communication skills.
  • Demonstrated ability to prioritize, apply lateral thinking, and 'think on your feet.'
  • Initiative, discipline in managing own workload, and a willingness to get the job done.
  • A commitment to providing a solutions-focused approach and attitude.
  • Intermediate computer skills in Microsoft Office.
  • Intermediate skills in the use of Client Information Management Systems such as AlayaCare.
  • Ability to obtain an NDIS workers screening card and working with children check.
  • Ability to obtain and pass a police check.

Why Work for Centacare:

This is a unique opportunity to work for a values-based organization and develop your skills at one of the largest employers in Queensland. In addition to a competitive remuneration package, you will be part of an organization that truly values its employees and provides client-centric care to our clients.

Remuneration:

You will be paid in accordance with Level 3.1 of our Collective Agreement.