Care Professional

1 week ago

Sydney, New South Wales, Australia beBeeInjuryManagement Full time $90,000 - $120,000

Job Overview

We are seeking a dedicated Injury Management Specialist to join our team. As a key member of our team, you will support the Claims teams in all aspects of medical management, including treatment, injury management planning and service provider liaison.

Our service delivery model focuses on holistic and tailored recovery and return to work (RTW) strategies to deliver superior outcomes. We believe in specialisation and segmentation by injury type and claim duration, enabling alignment of the right skillset to the right role.

As an Injury Management Specialist, your key responsibilities will include:

  • Providing case management support across a range of cases at various stages of their return to work journey;
  • Engaging with insured employers, injured employees, rehabilitation professionals, medical practitioners and legal providers to achieve the best possible outcomes for all parties;
  • Supporting the physical and psychological needs of our injured workers through the provision of services within our additional mental health, technical and rehabilitation support hubs;
  • Contributing to excellent return to work outcomes and leading the end-to-end claims management life cycle;
  • Coaching and mentoring case management personnel, and collaborating with our additional Mental Health, Recovery and RTW, and Technical support hubs;
  • Collaborating with internal stakeholders around return to work and claims strategy;
  • Participating in key business projects and initiatives.

Key Responsibilities

  • Provide comprehensive case management support to ensure timely and effective return to work;
  • Develop and maintain strong relationships with key stakeholders to achieve optimal outcomes;
  • Collaborate with multidisciplinary teams to provide holistic support to injured workers;
  • Contribute to the development and implementation of innovative return to work strategies;
  • Coach and mentor colleagues to enhance their skills and knowledge.

Requirements

  • Previous experience and qualifications in injury rehabilitation and/or case management;
  • Experience in a workers compensation or insurer setting would be highly regarded;
  • Tertiary qualifications in allied health, such as exercise physiology, physiotherapy, nursing, etc;
  • Exceptional time management and organisational skills;
  • Highly developed communication skills, with the ability to engage at all levels of organisation;
  • A strategic mindset and approach to work;
  • A strong sense of team and collaboration;
  • A resilient attitude.

What We Offer

Our company offers a wide range of benefits, including competitive salary, annual leave, purchased lifestyle leave, novated leasing opportunities, volunteer days and more.

Benefits

  • Competitive salary;
  • 4 weeks annual leave plus up to 2 weeks additional purchased Lifestyle Leave;
  • Novated Leasing opportunities;
  • Two paid volunteer days annually;
  • Health Insurance Discounts with our Group Insurance Plan.
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