ICT Technical Support Specialist

4 hours ago


Brisbane, Queensland, Australia Eden Ritchie Recruitment Full time
Seeking an ICT Technical Support Engineer

Eden Ritchie Recruitment is seeking a highly skilled ICT Technical Support Engineer to join our team. As a key member of our ICT Operations Team, you will play a crucial role in uplifting internal capability and capacity in supporting BAU while delivering the FY25 ICT infrastructure project portfolio.

You will augment the existing ICT Operations, Service Delivery, and Infrastructure Teams, bringing strong technical expertise to work within the existing team structure. Your primary responsibilities will include supporting BAU and delivering M365 Intune MDM/MAM whole of business implementation, Windows 11 deployment, M365 Compliance, and Cyber Uplift Essential 8 projects.

To succeed in this role, you must possess superior technical support and implementation skills and experience. You should be a team player capable of working closely with existing team members to upskill and adapt to juggling day-to-day support work priorities in parallel with project work.

Key Responsibilities:
  • Support the delivery of M365 Intune MDM/MAM whole of business implementation
  • Deploy Windows 11 via Intune
  • Implement M365 Compliance and Cyber Uplift Essential 8 projects
  • Provide technical support and expertise to the existing team
  • Work closely with team members to upskill and adapt to changing priorities
Requirements:
  • Over 10 years of proven experience as a System Engineer, System Administrator, or Technical Specialist with Microsoft technologies
  • Experience with M365 Support and Administration, M365 Security and Compliance, Intune, Windows 10 and Windows 11, SCCM, and Commvault data backup
  • Excellent verbal and written communication skills
  • IT Degree qualified or comparable experience and/or industry certifications
What We Offer:
  • A 9-month contract with possible extension
  • An Ipswich location


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