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ICT Support Specialist

2 months ago

Brisbane, Queensland, Australia Ignite Recruitment Full time
{"title": "ICT Support Analyst Position", "content": "Key Responsibilities
  • Manage the IT Service Desk to ensure efficient support for all users.
  • Provide exceptional support to end users, resolving issues and ensuring seamless use of business systems and IT.
  • Perform basic administrative tasks related to business applications and systems, maintaining optimal performance and user satisfaction.
  • Collaborate with the Assistant Director - IT Support and other team members to achieve strategic goals and desired outcomes.
Requirements
  • Proven experience in IT Support, User Support, or Customer Service.
  • Ability to work independently and take accountability for tasks.
  • Technical proficiency in Azure, Entra ID, and Active Directory.
  • Experience with hardware support, including laptops and iOS devices.
  • Australian citizenship is required.
", "lang_code": "en-US"}