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ICT Support Specialist

2 months ago

Brisbane, Queensland, Australia M&T Resources Full time
Job Title: ICT Support Analyst

Brisbane-based opportunity to join M&T Resources as an ICT Support Analyst.

About the Role:

As an ICT Support Analyst, you will be responsible for providing technical support and assistance to users within the organization. This includes troubleshooting and resolving technical issues, providing training and guidance, and maintaining the organization's IT systems and infrastructure.

Key Responsibilities:
  • Provide technical support and assistance to users via phone, email, and in-person
  • Troubleshoot and resolve technical issues with hardware, software, and network systems
  • Provide training and guidance to users on the use of IT systems and software
  • Maintain and update IT systems and infrastructure to ensure optimal performance
  • Identify and mitigate risks to IT systems and infrastructure
Requirements:
  • Previous experience working in an IT support role
  • Strong technical skills and knowledge of IT systems and software
  • Excellent communication and interpersonal skills
  • Ability to work autonomously and as part of a team
  • Experience with Azure, Entra ID, and Active Directory
  • Experience providing laptop, iOS, and basic hardware support
What We Offer:

M&T Resources offers a competitive salary and benefits package, as well as opportunities for professional growth and development.

If you are a motivated and experienced ICT Support Analyst looking for a new challenge, please apply now with an updated CV.