Front Office Leader

19 hours ago

Melbourne, Victoria, Australia beBeeCustomerService Full time $80,000 - $100,000

Job Role:

The Client Services Team Lead oversees a team of Client Services Officers and supervises the front office, providing support for various administrative tasks.

Main Responsibilities:

  • Responsible for daily service delivery across the Client Services program
  • Develop and evaluate customer service standards among Client Services staff
  • In collaboration with the Practice Manager, develop and maintain operational procedures to support business activities
  • Work closely with other Team Leaders and the CSO Development Manager to promote organisational values

What We Offer:

  • Premium parental leave benefits, including 14 weeks paid leave after 6 months of continuous employment
  • Customised salary packaging, up to $15,900 p.a. and $2,650 p.a. for meal and entertainment expenses, holiday accommodation
  • Novated leasing available, employee assistance programs, mindfulness and wellbeing initiatives

Ideal Candidate:

  • Proven experience in leading administration functions, preferably in a reception or front office setting
  • Demonstrated ability to lead and develop teams through effective HR practices

  • Front Office Team Leader

    2 days ago

    Melbourne, Victoria, Australia Buscojobs Full time

    Company DescriptionWhy work for Accor?We are far more than a worldwide leader. We welcome you as you are, and you can find a job and brand that matches your personality. We support your growth and learning every day, ensuring that work brings purpose to your life. During your journey with us, you can continue to explore Accor's limitless possibilities.Do...

  • Front Office Manager

    1 day ago

    Melbourne, Victoria, Australia Peppers Retreats, Resorts & Hotels Full time

    Join to apply for the Front Office Manager role at Peppers Retreats, Resorts & Hotels3 weeks ago Be among the first 25 applicantsJoin to apply for the Front Office Manager role at Peppers Retreats, Resorts & HotelsGet AI-powered advice on this job and more exclusive features.Company DescriptionNestled in the stunning Yarra Valley, Peppers Marysville is part...

  • Front Office Manager

    4 weeks ago

    Melbourne, Victoria, Australia Crown Resorts Full time

    2 days ago Be among the first 25 applicantsGet AI-powered advice on this job and more exclusive features.BETTER BEGINS HERECrown Resorts is a great place to visit and it's an even better place to work, a place where you can play your part in creating joyful experiences for our guests and our people. We value passion, creativity, and an appetite for change -...

  • Front Office Manager

    4 weeks ago

    Melbourne, Victoria, Australia Crown Resorts Full time

    2 days ago Be among the first 25 applicantsGet AI-powered advice on this job and more exclusive features.BETTER BEGINS HERECrown Resorts is a great place to visit and it's an even better place to work, a place where you can play your part in creating joyful experiences for our guests and our people. We value passion, creativity, and an appetite for change -...

  • Assistant Front Office Manager

    1 day ago

    Melbourne, Victoria, Australia Mercure Hotels Full time

    Company DescriptionAccor is the world's largest and fastest-growing hotel group with a network of more than 5,000 properties in over 90 countries.We are far more than a worldwide leader.Globally, we are more than 260,000 hospitality experts placing people at the heart of what we do and nurturing real passion for service and achievement beyond limits.This...

  • Front Office Manager

    4 weeks ago

    Melbourne, Victoria, Australia The Ritz-Carlton Full time

    Job SummaryAs one of the Ladies and Gentlemen of The Ritz-Carlton, you are the most important asset in our service commitment to our guests. By joining us as a Front Office Manager, we not only meet, but also exceed, our guests' expectations - you embody the legendary service that makes us a leading luxury brand. A career at The Ritz-Carlton is filled with...

  • Front Office Manager

    4 weeks ago

    Melbourne, Victoria, Australia The Ritz-Carlton Full time

    Job SummaryAs one of the Ladies and Gentlemen of The Ritz-Carlton, you are the most important asset in our service commitment to our guests. By joining us as a Front Office Manager, we not only meet, but also exceed, our guests' expectations - you embody the legendary service that makes us a leading luxury brand. A career at The Ritz-Carlton is filled with...

  • Front Office Manager

    7 days ago

    Melbourne, Victoria, Australia Careers at Marriott Full time $90,000 - $120,000 per year

    Job Summary As one of the Ladies and Gentlemen of The Ritz-Carlton, you are the most important asset in our service commitment to our guests. By joining us as a Front Office Manager, we not only meet, but also exceed, our guests' expectations - you embody the legendary service that makes us a leading luxury brand. A career at The Ritz-Carlton is filled with...

  • Front Office Manager

    2 days ago

    Melbourne, Victoria, Australia beBeeCustomerService Full time $60,000 - $80,000

    Hotel Front Office Manager RoleAre you an organized and customer-focused individual with excellent communication skills? We are seeking a Hotel Front Office Manager to join our team!Manage the front office, including complaint escalation and problem-solving, team management, training, rostering, and timesheet approvals.Ensure exceptional guest service at...

  • Assistant Front Office Manager

    1 day ago

    Melbourne, Victoria, Australia Mercure It Full time

    Job DescriptionWe are seeking an enthusiastic and detail-orientedAssistant Front Office Managerto join our dynamic hospitality team.In this pivotal role, you will support the day-to-day operations of the front office while working closely with the Operations Manager to ensure a seamless and exceptional guest experience.What will you be doing?Support the...