Industry Leading Customer Outcomes Specialist
2 weeks ago
As a strategic partner, you will own customer outcomes by ensuring they realise value and achieve quantifiable success. This includes identifying expansion opportunities, mitigating churn risks, and working cross-functionally to deepen product engagement.
Qualifications & Skills- 2-4+ years in Customer Success, Account Management, or a related role at a SaaS or technology company.
- Exceptional communication and collaboration skills, with the ability to set and manage expectations with customers and cross-functional teams.
- Adept at handling and prioritising the needs of multiple customers effectively.
- Self-starter with a bias for action, comfortable navigating fast-paced and ambiguous environments.
This role offers the chance to significantly impact our customer success function in a short period and shape critical processes.
Our CultureWe value curiosity, ambition, and a commitment to learning. If you're excited about this role, we encourage you to apply. We welcome people from all backgrounds who are eager to grow and contribute.
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