Client Service Professional
2 days ago
Are you a people-focused problem-solver looking for a new career challenge?
We are seeking a proactive individual to join our dynamic team as a Customer Service Representative. This is an exciting opportunity for someone with excellent communication skills and a passion for organisation, client service, and working in a collaborative environment.
About the Role- Deliver high-quality, efficient frontline support via phone, email, and online communication.
- Liaise directly with customers to resolve queries and provide service updates.
- Present and promote new products and services to enhance existing relationships.
- Previous customer service experience in a fast-paced environment.
- A strong sense of initiative with the ability to anticipate issues before they arise.
- Clear, professional communication skills – both verbal and written.
- Access to personal and professional development opportunities.
- An annual KPI bonus structure.
- Three free confidential counselling sessions per year, including financial support sessions.
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