Restaurant Operations Manager

20 hours ago

Perth, Western Australia TGI Fridays Full time

Born in New York, TGI FRIDAYS is a leading global casual dining restaurant chain with over 1,000 restaurants across 61 countries.

Our Story

We're built on a legacy of innovation and doing things differently. Our brand has been shaped by an awesome history of entrepreneurship and passion for delivering exceptional experiences.

Australia Operations

In Australia, we have a strong presence with 18 restaurants across Victoria, New South Wales, South Australia, Queensland, and Western Australia.

About the Role

We're seeking experienced Restaurant Operations Managers to join our team in Perth.

The ideal candidate will be responsible for managing front-of-house operations, developing their team, and delivering quality service that meets our high standards.

This is an exciting opportunity to work with a dynamic team, drive sales growth, manage costs, and create outstanding guest experiences.

Key Responsibilities:
  • Manage up to 30 staff, including training, rostering, and on-shift management.
  • Oversee front-of-house operational aspects of the business.
  • Maintain adherence to OH&S and Food Hygiene procedures.
  • Identify opportunities to boost sales and revenue while controlling costs.
  • Ensure superior service and quality to deliver exceptional guest experiences.
  • Foster a positive working environment and lead by example as a senior restaurant leader.
About You

To succeed in this role, you'll need:

  • Demonstrated hospitality experience within a high-volume restaurant environment (2-3 years).
  • Qualifications in Hospitality are preferred but not essential.
  • Proven management experience with outstanding leadership capability and customer service focus.
  • A 'can-do' attitude with the ability to act efficiently and resiliently.
  • A drive to create a supportive culture that motivates and develops your team.
  • The ability to work productively during busy trading periods, including weeknights and weekends.
  • Australian Working Rights.
What We Offer

We provide a comprehensive 'Manager in Training' program to equip you with the tools needed to succeed.

You'll also be part of our generous Management Incentive Scheme, offering uncapped Profit Share Earning potential.

If you have high-volume management experience and want to be part of an international leading hospitality business, we'd love to hear from you.

This is an exciting opportunity to manage a new, highly regarded venue with a large team, backed by a dedicated support team.

With a competitive salary range of $73,000 - $80,000 depending on experience, you'll be well-rewarded for your hard work and dedication.

We operate on a rotating roster, requiring candidates available to work Monday to Sunday, afternoons, evenings, and mornings.

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