Luxury Restaurant Operations Director

3 weeks ago

Perth, Western Australia Roshana Care Group Full time

Roshana Care Group is a leading provider of Mental Health Care, Home Care, Disability Support Services and Aged Care in Western Australia, Queensland, New South Wales and Victoria.

We are seeking an exceptional Restaurant Manager for our state-of-the-art restaurant in Applecross. This luxurious venue aims to deliver a 5-star hotel experience to residents of the high-rise apartments above the restaurant and the public. The restaurant bar will feature a carefully curated wine and beverage selection.

About the Role:

The Restaurant Manager oversees and supervises the restaurant's operations to ensure the provision of exceptional services. This role involves managing the day-to-day functions of the restaurant, supervising the delivery of hospitality services to residents, their families, and the public while demonstrating leadership aligned with our values. This entails establishing positive relationships with key stakeholders, such as residents, families, customers, and staff, and overseeing financial, human resources, and quality improvement initiatives to achieve set objectives and goals.

Duties and Responsibilities:

  • Leadership:
    • Actively promotes and models the Values of the organization through a collaborative team approach that supports the achievement of meaningful life outcomes for residents and the public.
    • Leads the development and operational roll out of strategic initiatives at a local level.
    • Builds strong partnerships and networks to facilitate person-centered outcomes. This includes fostering positive relationships with residents, customers and staff.
    • Actively promotes and protects the image and reputation of the organisation.
    • Manages and mentors staff, promoting a holistic approach.
  • Management:
    • Oversees the performance, development and flow of work activities throughout the facility restaurant.
    • Empowers and encourages staff to reach their fullest potential and leads by example.
    • Ensures efficient and effective rostering of staff and maintains consistency that minimizes negative impact on residents and customers.
  • Service Delivery:
    • Ensures that the restaurant team deliver friendly, consistent, and effective service to all residents and customers.

Salary: $60,000 - $80,000 per annum, depending on experience.

Required Skills and Qualifications:

  • Strong knowledge and experience regarding food and beverage.
  • Strong previous experience in managing a restaurant and leading a team.
  • Ability to provide exceptional customer service.
  • A valid and current Approved Managers License.
  • An up-to-date Responsible Service of Alcohol Qualification.
  • Current National Police Certificate and assessment against requirements of the Aged Care Act.

Benefits:

  • A competitive salary package commensurate with skills and experience.
  • Long term career development opportunities.
  • On the job training and development opportunities available.

Culture and Benefits:

  • Roshana Care Group respects and embraces diverse perspectives, experiences, and traditions.
  • We value each employee's contribution towards achieving our business objectives.

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