Restaurant Operations Manager
2 days ago
Our Restaurant at Lantern On The Quay is seeking a highly skilled Restaurant Operations Manager to join our team.
About the RoleThe successful candidate will play a key role in maintaining the smooth and effective operation of our restaurant, ensuring exceptional customer service and driving business success.
Key Responsibilities:- Staff Management:
- Recruit, train and supervise staff, including waitstaff and kitchen personnel.
- Manage employee schedules and payroll.
- Appraise staff performance and implement improvements.
- Customer Service:
- Welcoming guests, taking orders and managing reservations.
- Foster strong relationships with customers to understand their dining experience.
- Address customer complaints and feedback.
- Operations Management:
- Oversee daily shift operations, ensuring seamless front-of-house and back-of-house processes.
- Maintain high standards of safety, food quality and cleanliness.
- Order supplies and manage inventory.
- Collaborate with chefs on menu design.
- Ensure compliance with health and safety regulations.
- Coordinate special functions and events.
- Financial Management:
- Control operational costs and identify areas for cost savings.
- Prepare reports on revenues and expenses.
- Compliance:
- Source and price commodities within budget.
- Monitor stock levels and financial transactions.
- E nsure dining facilities meet health laws and maintain a clean, functional appearance.
Successful candidates will possess a minimum 2 years of experience in a similar role, demonstrate strong management and leadership skills, and be proficient in restaurant management software.
What We OfferWe offer a competitive salary of $85,000 per annum, a dynamic work environment and opportunities for professional growth and development.
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