Chief Restaurant Operations Director

3 weeks ago


Perth, Western Australia TGI Fridays Full time
About the Role

We are seeking an experienced and charismatic Chief Restaurant Operations Director to join our dynamic team at TGI Fridays in Perth.

As a key member of our management team, you will be responsible for driving the success of our restaurant operations, ensuring exceptional customer experiences, and leading a high-performing team.

Your primary focus will be on developing and implementing operational strategies to drive sales growth, improve efficiency, and maintain high standards of quality and service.

Key Responsibilities
  • Manage up to 30 staff members, including training, rostering, and on-shift management.
  • Oversee the overall management of Front of House (FOH) operational aspects of the business.
  • Audit and adhere to OH&S and Food Hygiene procedures.
  • Identify opportunities to increase sales and revenue while controlling costs.
  • Ensure superior service and quality to deliver outstanding guest experiences.
Requirements
  • Demonstrated hospitality experience in a high-volume restaurant environment (2-3 years).
  • Qualifications in Hospitality are preferred but not essential.
  • Proven management experience with outstanding leadership capability and customer service focus.
  • Can-do attitude with the ability to act efficiently and resiliently.
  • Drive to create a supportive culture that motivates and develops your team.
  • Ability to work productively during busy trading periods, including weeknights and weekends.
Benefits
  • Comprehensive Manager in Training program to support your success.
  • Participation in the generous TGI Fridays Australia Management Incentive Scheme, offering uncapped profit-sharing earning potential.
  • Opportunity to manage a brand-new venue with a large team and all necessary tools to run the business efficiently.
  • Support from a dedicated Operations team, finance, IT, marketing, Customer Service, Development, and People & Culture.

Estimated Salary: $73,000 - $80,000 depending on experience.



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