Airport Operations Specialist

3 days ago


Melbourne, Victoria, Australia Jetstar Full time

Jetstar, one of the largest low-cost airline groups in the Asia Pacific, is seeking an experienced Airport Operations Specialist to join its team.

The ideal candidate will have a strong background in airport operations and management, with experience in leading teams and driving results. They will be responsible for supporting the operational excellence of Jetstar's frontline/airport Customer Service team, ensuring every day of operation runs smoothly.

This role involves overseeing and managing airport operational performance, leading by example, and ensuring high customer service standards are maintained. The successful candidate will also be responsible for proactively identifying and managing operational issues, planning and implementing projects related to aircraft turnaround services, and coordinating operational turnaround requirements.

We are seeking an individual with a passion for providing premium service, who thrives working with stakeholders and can manage conflicting priorities while maintaining a strong service culture. A collaborative approach, influencing skills, and business awareness are essential for this role.

This position offers unlimited heavily discounted fares for travel within the Jetstar Group airlines, Qantas, and partner airlines, as well as access to salary packaging and leave benefits, structured programs for health and wellbeing, and opportunities for career growth within the Qantas Group.



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