Content Governance Expert

1 day ago

Melbourne, Victoria, Australia beBeeGovernance Full time $120,000 - $140,000

Job Opportunity

The Content Governance Lead is responsible for overseeing the redesign and implementation of enterprise-wide content governance, ensuring accuracy, consistency, currency, legal compliance, and alignment with regulatory requirements.

This role reports to the Senior Manager, Content Operations and Governance. The successful candidate will promote best practices and lead the development of content governance frameworks, establishing standards that ensure compliance with regulatory requirements and internal policies.

Key Responsibilities:

  • Lead the redesign of content governance frameworks to improve efficiency and compliance across Content Experience and Performance.
  • Define and implement guidelines for content creation, publication, and review.
  • Collaborate with cross-functional teams to ensure practical, transparent, and scalable governance processes.
  • Develop comprehensive content governance frameworks (e.g., Bupa Australia's Content Clearance Policy).
  • Work with stakeholders (e.g., legal, risk, product teams) to align content approvals with business requirements and industry regulations.
  • Uplift processes, lead CMS improvements, and workflow optimisations to scale content operations.
  • Identify, escalate, solve for, and report on content-related risks, issues, and dependencies.
  • Maintain visibility over content approval process status, ensuring compliance at all stages.
  • Analyse content governance data to identify trends and improve operational efficiency.
  • Develop measurement frameworks to assess content governance risks, controls, and processes.
  • Liaise with stakeholders (e.g., content design, legal, risk, policy, marketing, product) to inform governance processes by business needs.
  • Provide governance training, resources, and expert guidance to the business.

Manage a team of direct reports, providing guidance, support, and development opportunities to build capability and team performance.

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