Tertiary Education Administrator

3 days ago

Melbourne, Victoria, Australia beBeeCustomer Full time $94,565 - $124,477

**Delivering Excellent Customer Service and Administering Student Fees and Scholarships**: This role requires a customer-focused professional to provide high-level service to internal and external stakeholders, ensuring the efficient administration of student fees and scholarships.

  • Maintain up-to-date knowledge of compliance requirements relevant to student fees and scholarships.
  • Contribute to data integrity, government reporting, processing, communication, process improvement, and policy development.
  • Provide accurate and timely information and advice to students and staff regarding fees, and support the resolution of fee-related issues.

As part of the Admissions and Enrolments Services Centre of Excellence, this role collaborates closely with colleagues across admissions, enrolments, and SALS to ensure that student administration needs are met effectively. The role plays a key part in supporting a smooth and positive admissions and enrolment experience for all students.

**Key Qualifications and Experience**: The ideal candidate will have:

  • Experience in a tertiary administrative environment, student fee administration, and relevant legislative requirements.
  • Demonstrated analytical and problem-solving skills with strong attention to detail ensuring a high level of accuracy.
  • Demonstrated organisational and time management skills and the ability to prioritise workload efficiently and effectively to meet deadlines.
  • Demonstrated delivery of outstanding customer service within a demanding, customer-focused environment.

Our organisation is committed to diversity, equity, and inclusion, and we encourage applicants from diverse backgrounds.

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