Tech Support Specialist

4 days ago

Perth, Western Australia beBeeTraining Full time $85,000 - $110,000

Job Overview:

We are seeking a highly skilled professional to join our corporate services team as a Tech Support Specialist. This role will involve providing technical guidance and training to staff across various areas.

Key Responsibilities:

  • Deliver interactive training sessions to groups and individuals on software applications and systems.
  • Offer prompt phone and in-person support to resolve technical issues efficiently.
  • Develop and implement new processes and procedures, including comprehensive training manuals.
  • Analyze customer inquiries and document solutions for future reference.
  • Prioritize tasks to ensure timely resolution of technical problems.

Requirements:

To succeed in this role, you should possess excellent communication skills, be proactive, and have the ability to work effectively in a fast-paced environment.

A background in the professional services industry, knowledge of legal terminology, and understanding of relevant legislation would be advantageous but not essential.

What We Offer:

A dynamic work environment, opportunities for growth and development, and the chance to work with a leading organization in the field.

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