
Clinical Triage Specialist
2 weeks ago
As a clinical triage specialist, you will be responsible for providing safe and effective care pathways through strong phone-based triage experience.
About the Role:
- Conduct screening assessments across the lifespan to ensure appropriate care allocations.
- Assess and manage risk, allocating follow-up care in line with Victorian Mental Health Triage Response categories.
- Direct referrals to the most suitable team or external provider.
- Support after-hours bed management for acute admissions.
- Maintain accurate documentation in MasterCare and TRAK systems.
About You:
- Registered Psychiatric Nurse (RPN3) with proven experience in mental health triage, clinical decision-making, and crisis assessment.
- Strong communication and documentation skills are essential.
- A valid driver's license is required for regional and remote roles.
Requirements:
- Current registration as a Registered Nurse with AHPRA without restrictions.
- Minimum of 5 years' experience in mental health nursing.
- Excellent communication abilities to engage effectively with patients and team members.
- Ability to work collaboratively within multidisciplinary teams.
- Willingness to commit to travel nursing contracts in regional/remote areas for at least 12 weeks.
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