Triage Enrolled Nurse

2 days ago

Sydney, New South Wales, Australia FPES Full time $60,000 - $80,000 per year

FPES is looking for an Enrolled Nurse to join our growing Nurse telephone triage team.

FPES is a leading Australian owned organisation Post Injury Solutions and works with a large number of National employers. We are currently seeking enrolled nurses to join our fast paced team.

Main Duties include:

  • Responsible for triage of injured workers and general inquiry inbound emails  and calls
  • Ability to categorise and recognise the urgency of support required
  • Manage triage calls and provide telephone support immediately and arrange appropriate treatment
  • Guide and direct case management for telehealth support and deploy field expert and/or specialist team support
  • Case management and follow up in injured worker to discuss progress
  • Complete other administrative tasks

What we are looking for:

  • Demonstrate a high standard of clinical person-centred care.
  • Knowledge of and a demonstrated commitment to quality processes including policies, guidelines and evidence-based practices.
  • Demonstrate the application of evidence-based guidelines to achieve positive patient outcomes and identify areas of improvement.
  • Demonstrate collaborative teamwork and decision making, empathy, integrity and respect for all patients, carers and staff.
  • Strong written documentation of clinical hand over medical information.

Work Experience :

  • Knowledge and experience in telehealth triage is preferable, but not necessary.
  • Strong understanding of clinical governance and policies preferable

The role is a full time Monday- Friday role. This is a hybrid role (3 days in the office in Cronulla - 2 from home).

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