Business Reception Associate

2 weeks ago

Bathurst, New South Wales, Australia beBeeReception Full time $67,108 - $98,721
Business Reception Associate

The role of the Business Reception Associate is pivotal in providing exceptional customer experiences for business customers. This involves welcoming and accompanying clients in a professional manner, either in person or over the phone, directing them to the relevant department, scheduling appointments for colleagues, and efficiently managing telecommunications and correspondence.

To excel in this position, candidates should possess a college diploma in administration, one year of experience in financial services, secretarial work, or customer-facing roles, and proficiency in both official languages. Strong interpersonal skills, customer orientation, action-oriented behavior, and adaptability are essential qualities for success in this field.

This position requires knowledge of telephone systems, written French (spelling and grammar), business products and services offered by caisses, subsidiaries, and competitors, as well as the philosophy and operation of a financial services cooperative.

  • Action-oriented
  • Customer-centric
  • Agile learner
  • Results-driven
  • Effective communicator
  • Adaptable
Requirements:

Applicants should hold a college diploma in administration and have one year of experience in financial services, secretarial work, or customer service, or a vocational diploma in secretarial studies or a high school diploma with 18-24 months of experience in financial services or secretarial work. Equivalencies in training and experience will be considered.

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