Executive Dining Services Director

4 weeks ago


Townsville, Queensland, Australia AccorHotel Full time
Restaurant Manager

The Mercure Townsville has a fantastic opportunity for an energetic, hands-on leader with a guest-focused approach to exceed guest expectations.

As the Restaurant Manager, you will oversee the daily operations of Celsius Restaurant. You will work closely with the front-of-house staff to inspire and develop our team while maintaining our high standards of food and service.

Key Responsibilities:

  • Manage, run, and control the operational floor of the restaurant according to business demand.
  • Set, implement, and review service standards to ensure consistent quality.
  • Conduct training, performance evaluations, and counselling of staff.
  • Recruit and select team members who align with our standards and values.
  • Efficiently manage rosters and costs to optimise operations.
  • Review guest feedback, identify areas for improvement, and implement changes.
  • Ensure WH&S and sustainability commitments are upheld within the department.
  • Collaborate with the kitchen staff to ensure seamless service delivery.

Qualifications:

  • Proven experience in leading and managing a successful team in a high-volume restaurant.
  • Excellent communication and interpersonal skills.
  • Ability to prioritise tasks, multitask, and work effectively in a team environment.
  • Outgoing personality with a positive attitude, initiative, and the ability to think creatively.
  • Strong work ethic and exceptional customer service skills.
  • Immaculate personal presentation and attention to detail.
  • Valid Responsible Service of Alcohol (RSA) Certificate.
  • Flexibility to work shifts including days, evenings, and weekends.

Compensation and Benefits:

  • A competitive salary of approximately $70,000 - $80,000 per annum.
  • An organisation that will support you in your personal and professional development.
  • Flexibility.
  • Work with an International Hotel Group and enjoy the staff benefits worldwide.


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