Riverina Veteran and Family Support Coordinator
2 weeks ago
RSL LifeCare is a leading social purpose organisation providing aged care, retirement living, and veteran support services. Our mission is to enrich the lives of veterans and seniors through our integrated wellbeing and care solutions.
We have a strong presence in NSW and the ACT, with over 60 sites delivering care and support to veterans and seniors with compassion and dedication.
About the RoleWe are seeking a Veteran Family and Community Liaison to join our team at the Riverina Hub. As the first point of contact, you will provide exceptional service and administrative support to veterans and their families.
Your key responsibilities will include:
- Ensuring high levels of client satisfaction through effective communication and timely resolution of inquiries and requests.
- Managing incoming calls, emails, and walk-in clients with professionalism and efficiency.
- Performing daily administrative tasks such as planning and coordinating events, managing social media, and assisting with workshops and functions.
- Monitoring multiple calendars, handling correspondence, and ensuring timely follow-up on behalf of the Centre Manager.
- Participating in internal and external working groups to achieve organisational objectives and outcomes for veterans and their families.
We are looking for an empathetic and caring individual with a genuine passion for veterans and their families. Your skills and experience should include:
- Strong event management skills and experience.
- Ability to establish and build meaningful relationships internally and externally.
- Excellent communications skills and attention to detail with proven administrative skills.
RSL LifeCare offers a competitive remuneration package, Not-For-Profit Salary Packaging, and Meal & Beverage Benefits. You will also have access to annual leave loading, team-building activities, wellbeing days, and volunteering opportunities.
We are committed to fostering an inclusive workplace and welcome applications from our diverse community, including serving members of the Australian Defence Force, veterans and families, and Aboriginal and Torres Strait Islander peoples.
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Wagga Wagga, Australia RSL Lifecare Full time{"title": "Riverina Veteran and Family Hub Service Role", "description": "About UsRSL LifeCare is a leading social purpose organisation providing aged care, retirement living, and veteran support services. Our mission is to enrich the lives of veterans and seniors through our integrated wellbeing and care solutions.We have a strong presence in NSW and the...
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Wagga Wagga, Australia RSL Lifecare Full timeAbout Us:RSL LifeCare is a leading social purpose organisation, dedicated to providing exceptional care and support services to veterans, seniors, and their families.Our mission is to enrich the lives of our clients, empowering them to live their best lives with confidence and dignity.We achieve this through our integrated wellbeing and care solutions, which...
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Wagga Wagga, Australia RSL LifeCare Full time**About Us**: RSL LifeCare is a social purpose organisation, providing leading aged care, retirement living, and veteran support services centred on making the significant transitions in life meaningful for veterans, seniors and their families. In our communities, whether it's through our veteran-centric services, personal home care assistance, retirement...
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Wagga Wagga, Australia RSL Lifecare Full timeAbout Us:RSL LifeCare is a social purpose organisation, providing leading aged care, retirement living, and veteran support services centred on making the significant transitions in life meaningful for veterans, seniors and their families.In our communities, whether it's through our veteran-centric services, personal home care assistance, retirement villages...
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