Remote IT Specialist Position

1 week ago

Sydney, New South Wales, Australia beBeeSpecialist Full time $80,000 - $100,000

Remote IT Specialist Position

First Focus is Australia's leading Managed Service Provider, offering exceptional support to mid-market clients. We pride ourselves on being a great place to work, with a dynamic culture and clear vision.

We are looking for an exceptional IT professional who can provide remote service desk support to a variety of environments, as a point of escalation and SME. The ideal candidate will have advanced understanding of end user support and Active Directory, comprehensive knowledge of Windows Server, Azure, and Exchange, and genuine exposure across technical infrastructure from desktop to firewall, including LAN & WAN networking.

  • Provide remote service desk support to mid-market clients, working with highly experienced solutions experts to maintain best practice environments.
  • Deliver support across multiple technologies, using automations and AI to deliver fast support to clients.
  • Collaborate with project teams to deploy solutions for customers, working onsite when required.
  • Develop expertise in Azure Intra, Hyper-V, Citrix cloud infrastructure, and other technical areas.

What We Offer

  • A competitive package including salary, training, and flexible arrangements.
  • Free access to Uprise, including coaching sessions from qualified psychologists or counsellors.
  • Holiday entitlements and paid time off for rest and recreation.
  • Ongoing opportunities for personal and professional development through our FastTrack mentor program.

About Us

We welcome applications from Neurodiverse candidates and offer flexible options to showcase their skills. Our MAD Council focuses on equality, charity, and the environment. We believe in creating a workplace where everyone feels valued and supported.

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