Senior Registry Relationship Manager
1 day ago
Anton Murray Consulting
Sydney, Australia
Job Title: Senior Registry Relationship Manager - Fund Administration
Industry: Finance and Banking
About the Role:
This is an exceptional opportunity to join a leading fund administrator in Sydney, Australia. The role of Senior Registry Relationship Manager requires a senior level appointee with a broad background across registry, fund administration, relationship management, and vendor oversight.
The successful candidate will be responsible for managing the outsourced relationship with the registry provider, as well as acting as the escalation point for clients. This is a key hire for our client, and you will need to be able to operate independently, make decisions, and guide outcomes that are beneficial to the company and its clients.
The registry provider is responsible for the registration and member administration services across managed funds, investment platforms, SMSF, and superannuation funds. They provide registry services to several clients under a sub-contract arrangement.
Responsibilities:
- Management of incident management procedures, including recording all incidents in the incident management tool and monitoring through to resolution.
- Review of incident reports, ensuring appropriate details of issue cause, remediation, and preventative measures.
- Review performance, including delivery against service level agreements.
- Review of monthly KPIs to clients, investors, regulatory bodies, and teams.
- Staff management, client liaison, service management, vendor management, product management, and sales.
Requirements:
- 5-10 years of experience in registry or related fund administration, coupled with team management, relationship management, account management, and vendor oversight.
- The ability to deal with all levels of seniority.
- Prior experience working with an external service provider.
What We Offer:
A competitive salary package of AU$120,000 - AU$180,000 per annum, depending on experience, plus benefits.
How to Apply:
Please submit your resume and cover letter to Anton Murray Consulting.
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