Senior Registry Manager

3 weeks ago


Sydney, New South Wales, Australia Anton Murray Consulting Full time

At Anton Murray Consulting, we are seeking a highly skilled Senior Registry Manager to join our team in Sydney. This is a senior-level appointment that requires a broad background across registry, fund administration, relationship management, and vendor oversight.

The successful candidate will be responsible for managing the outsourced relationship with our Registry provider and serving as the escalation point for our clients. This is a key hire for our client, and the successful candidate will need to be able to operate independently, make decisions, and guide outcomes that are beneficial to the company and their clients.

The Registry provider is responsible for the registry and member administration services across managed funds, investment platforms, SMSF, and superannuation funds. They provide registry services to several clients under a sub-contract arrangement.

The responsibilities of this role include:

  • Management of incident management procedures, including recording all incidents in the incident management tool and monitoring through to resolution
  • Review of incident reports, ensuring appropriate details of issue cause, remediation, and preventative measures
  • Review of performance, including delivery against service level agreements
  • Review of monthly KPIs to clients, investors, regulatory bodies, and to teams
  • Staff management, client liaison, service management, vendor management, product management, and sales

The ideal candidate will have 5-10 years of experience in registry or related fund administration, coupled with team management, relationship management, account management, and vendor oversight experience. They should also have the ability to deal with all levels of seniority and prior experience working with an external service provider.

This is a senior and key hire for our client, and the successful candidate will play a critical role in ensuring the smooth operation of our registry services.



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