Senior Registry Manager
4 weeks ago
Job Summary
Sydney-based Asset Management role seeks a seasoned professional to oversee the outsourced relationship with a Registry provider. As the Relationship Manager, you will be responsible for managing incident procedures, reviewing reports, and monitoring performance against service level agreements.
Key Responsibilities
- Manage incident management procedures, including recording and monitoring to resolution
- Review incident reports, ensuring details of issue cause, remediation, and preventative measures
- Review performance, including delivery against service level agreements
- Review monthly KPIs to clients, investors, regulatory bodies, and teams
- Staff management, client liaison, service management, vendor management, product management, and sales
Requirements
- 5-10 years of Registry or related fund administration expertise, coupled with team management, relationship management, account management, and vendor oversight experience
- Ability to deal with all levels of seniority
- Prior experience working with an external service provider
About the Role
This is a senior and key hire for our client, requiring the ability to operate independently, make decisions, and guide outcomes beneficial to the company and its clients. The ideal candidate will have a broad background across registry, fund admin, relationship management, and vendor oversight.
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