
Technical Solutions Expert
2 weeks ago
We strive to be more than just a service provider. Our goal is to build lasting relationships with our clients, becoming a trusted partner in their growth.
Our Core Values- Every Voice Matters– We welcome your skills and ideas as part of our team.
- Be Exceptional– Your contributions are vital to our success.
- You don't stop growing, neither do we.
- Do What's Right– We continuously update our skills and increase our impact.
- Create Connections– Your manager acts as a mentor to guide you and support your career.
- A free day off on your birthday
- Five weeks' annual leave incentive
- Employee discounts on IT equipment and hundreds of well-known brands
- Training programs tailored for you
- Long-term career pathways
The Presales Engineer serves as a technical expert who works closely with the sales team to support the sales process by providing technical knowledge and solutions to potential customers.
This includes understanding customer requirements, preparing technical proposals, delivering product demonstrations, addressing technical inquiries, and creating customised solutions that meet client needs.
The Presales Engineer plays a crucial role in building customer confidence and ensuring that the proposed solution aligns with the customer's technical and business objectives.
They also often assist in the implementation phase and provide feedback to product development teams.
- Collaborate with the sales team to understand customer requirements and business objectives.
- Conduct product demonstrations and technical presentations to potential clients.
- Perform solution architecture design and ensure product compatibility with client infrastructure.
- Work closely with internal departments to communicate client feedback and requirements.
- Support the transition from pre-sales to post-sales by assisting with implementation and deployment as needed.
- Prior experience as a Presales Engineer or similar role.
- Relevant certifications in infrastructure and/or networking.
- Extensive experience in infrastructure (Dell/HPE) and networking (Juniper/Aruba/Fortinet).
- Hands-on experience with product demonstrations, proof of concepts, and solution architecture design.
- Excellent communication and presentation skills to effectively convey technical information to non-technical audiences.
- Problem-solving mindset with a focus on delivering customer-focused solutions.
Must be an Australian resident available to work full time without restrictions.
We are committed to a welcoming, inclusive, and diverse workplace for everyone – built on merit, great work, ethics, and character.
Additional RequirementsWe require all successful applicants to complete a current National Police Check as well as a new or updated state-based Working With Children Check.
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