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Customer Service Representative

2 months ago

Castle Hill, New South Wales, Australia Castle Hill RSL Group Full time
Customer Service Representative Opportunity

Castle Hill RSL Group is seeking a motivated and enthusiastic individual to join our team as a Customer Service Representative. In this role, you will be the first point of contact for our members and guests, providing exceptional service and support.

Key Responsibilities:

  • Provide excellent customer service and support to members and guests
  • Respond to inquiries and resolve issues in a timely and professional manner
  • Work collaboratively with team members to achieve departmental goals and objectives
  • Develop and maintain a strong understanding of our facilities and services

Requirements:

  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and adapt to changing situations
  • High level of attention to detail and organizational skills
  • Ability to navigate technology and computer systems

What We Offer:

  • A dynamic and supportive work environment
  • Opportunities for professional growth and development
  • A competitive salary and benefits package
  • Access to our Employee Benefits Program, Connect+, which includes paid birthday leave, 30% off food and beverage, and a $5 daily coffee allowance

If you are a warm and friendly individual with a strong desire to provide exceptional customer service, we would love to hear from you.