Sales and Customer Service Professional

4 weeks ago

Castle Hill, New South Wales, Australia Medibank Private Limited Full time

Empowering Local Communities through Exceptional Service

We're seeking a highly skilled Sales and Customer Service Consultant to join our Castle Hill team. As a Local Community Consultant, you'll play a pivotal role in delivering outstanding service to our customers, providing a tailored experience that meets their unique needs.

About the Role:

This is an exciting opportunity for a customer service extraordinaire to make a real difference in the lives of our customers. You'll be responsible for providing exceptional service across various channels, including in-store, phone, and community-based interactions.

Key Responsibilities:

  • Deliver outstanding service to customers, ensuring their needs are met and exceeded.
  • Provide tailored solutions to customers, leveraging your knowledge of Medibank products and services.
  • Work collaboratively with the team to achieve business objectives and drive customer satisfaction.
  • Stay up-to-date with product knowledge and industry trends to provide informed advice to customers.

About You:

  • You're a customer service superstar with a passion for delivering exceptional experiences.
  • You're a multitasking whiz, able to juggle multiple channels and priorities with ease.
  • You're a team player, always willing to lend a hand and support your colleagues.
  • You're a lifelong learner, eager to develop your skills and knowledge to stay ahead in the industry.

Why Medibank?

We're a company that values people, community, and innovation. We're committed to making a positive impact on the lives of our customers and employees. If you're passionate about delivering exceptional service and making a difference, we'd love to hear from you.

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