Digital Growth Manager

1 day ago

Melbourne, Victoria, Australia beBeeExecutive Full time $90,000 - $120,000
Role Overview

As a senior digital professional, you will lead and elevate our online sales operations.


This is an opportunity for a commercially savvy, customer-centric leader who can combine strategy with execution to drive growth, deliver exceptional online experiences, and shape the future of our eCommerce channels.



About the Role

As the primary driver of our online sales ecosystem, you will be responsible for driving traffic, optimising conversion, and delivering seamless end-to-end customer journeys. You'll oversee all aspects of digital trading, online merchandising, promotions, fulfilment, and customer experience while ensuring alignment with our broader business goals.


Balancing commercial acumen with technical capability, you will champion innovation, data-driven decision making, and continuous improvement across our digital platforms.



Key Responsibilities
  • Develop and execute a comprehensive eCommerce strategy to grow online revenue and market share.
  • Oversee the day-to-day management of our eCommerce platforms, ensuring high performance, usability, and customer engagement.
  • Drive website optimisation, digital campaigns, SEO/SEM, and email marketing initiatives to maximise ROI.
  • Manage the online product catalogue, merchandising, pricing, and promotions in collaboration with Sales & Marketing.
  • Partner with Supply Chain, IT, and Customer Service to deliver a seamless order fulfilment and customer experience.
  • Monitor customer behaviour, competitor activity, and industry trends to identify opportunities for growth and innovation.
  • Analyse data and prepare reporting on eCommerce performance, KPIs, and market insights for the Executive team.
  • Build strong relationships with internal teams and external partners to deliver integrated and effective outcomes.


Requirements

Proven experience (5+ years) managing eCommerce platforms and driving digital sales growth.


Strong background in digital marketing, trading, and online merchandising.


Hands-on experience with platforms such as Shopify, Magento, BigCommerce, Salesforce Commerce Cloud, or similar.


Excellent understanding of SEO/SEM, digital campaigns, analytics tools (e.g., Google Analytics, Adobe Analytics).


Commercially focused with the ability to link digital initiatives to business outcomes.


Strong stakeholder management and collaboration skills across Sales, Marketing, IT, and Operations.


Customer-centric mindset with a passion for optimising online journeys and delivering brand-consistent experiences.


Resilient, agile, and results-driven, with a focus on continuous improvement and innovation.



Benefits

We offer:

  • A collaborative and supportive team culture.
  • Career growth opportunities in a dynamic retail and wholesale environment.
  • Hybrid working flexibility.
  • Exposure to exciting lifestyle and homewares categories, with access to industry events and trade shows.


Why Join Us

You will have the autonomy to shape and execute the digital strategy while making a tangible impact on revenue growth and brand presence.


At our company, you will be part of a fast-paced and growing business that values innovation, collaboration, and customer experience.

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