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Financial Service Professional
2 weeks ago
We are seeking a dedicated and enthusiastic individual to join our team as a Personal Banking Consultant. In this role, you will be responsible for providing exceptional customer service and helping members achieve their financial goals.
Your primary objective will be to build strong relationships with our members by understanding their needs, providing solutions, and promoting our products and services. You will also be responsible for performing member transactions, maintaining accurate records, and staying up-to-date with industry knowledge and skills.
To succeed in this role, you will need excellent communication and customer service skills, demonstrated sales experience, cash handling experience, attention to detail, and the ability to work effectively in a team environment. You will also need to be adaptable, proactive, and able to positively impact our business results.
- Job Responsibilities:
- Provide exceptional customer service and help members achieve their financial goals
- Build strong relationships with members by understanding their needs, providing solutions, and promoting our products and services
- Perform member transactions and maintain accurate records
- Stay up-to-date with industry knowledge and skills
- Essential:
- Excellent communication and customer service skills
- Demonstrated sales experience
- Cash handling experience
- Attention to detail
- Ability to work effectively in a team environment
- Work-life balance and flexible working options
- Birthday Leave
- Community Volunteer Leave
- Access to an Employee Assistance Program (EAP)
- Access to our Wellness Program
- Discounts on your Banking and Health Insurance products
- Cultural lunches and social clubs
We are a bank that prioritizes the well-being of our members and employees. We offer a supportive and collaborative work environment, opportunities for growth and development, and a range of benefits to support your physical and mental health.