Senior Client Experience Leader

1 day ago

Parramatta Park, Queensland, Australia beBeeBeauty Full time $80,000 - $120,000
Senior Beauty Advisor Job Description

We're seeking a highly skilled Senior Beauty Advisor to join our team. As a key member of our management team, you will play a vital role in delivering an exceptional client experience.

The ideal candidate will have previous retail management experience and be proficient in using Microsoft Office Suite to interpret and input data for daily reporting. You'll be a hands-on leader who loves being on the sales floor to motivate, coach, and help your store team members succeed.

  • Key Responsibilities:
  • Main Tasks:
    • Support the Store Manager and Assistant Store Manager in leading the store team to deliver an unbeatable client experience.
    • Drive a selling culture to exceed KPIs and consistently raise the performance and capability of your team through coaching and supporting their growth and development.
    • Utilize and interpret reporting data to support with operational decisions by working closely with the Store Manager, Assistant Store Manager, and fellow team of Senior Beauty Advisors.
  • Requirements:
    • Previous retail management experience across areas of managing profit and loss, sales forecasting, people management & training, stock control, and visual merchandising.
    • Proficiency in using Microsoft Office Suite to interpret and input data for daily reporting.
    • A drive for results with a history of exceeding sales targets and KPIs.

Benefits:

Sephora is proud to offer a range of benefits to its employees, including:

  • Paid Parental Leave, Birthday Leave, and Personal Leave.
  • Health and well-being initiatives, including 24/7 Mental Health well-being programs and Life Insurance.
  • Discounted Gym memberships, including Virgin Active and Fitness First.
  • Opportunities for personal development in ANZ through succession.
  • Opportunities across our global group of high-end luxury brands within LVMH.

About Us:

Sephora is committed to creating and fostering an inclusive environment for all employees. We celebrate diversity and believe that beauty thrives in diversity and discovery.

As part of our commitment to inclusivity, we welcome applications from Australian Citizens or Permanent Residents who are passionate about excellent client service and experiential retail to ensure our stores represent the Sephora brand.

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