Customer Service Ambassador

3 weeks ago


Perth, Western Australia Alinta Energy Full time

Unlock a fulfilling career with Alinta Energy as a Customer Service Representative

About the Role

We're seeking a talented individual to join our West Coast Customer Support team, providing exceptional customer service and representing our brand. As a key member of our team, you'll be responsible for handling incoming calls and online enquiries, delivering outstanding service at every interaction.

Key Responsibilities
  • Provide expert customer support via phone and online channels, ensuring a seamless experience for our valued customers.
  • Meet and exceed targets for sales, responsiveness, quality, and customer satisfaction.
  • Ongoingly improve processes and identify areas for growth, collaborating with colleagues to drive excellence.
About You

To succeed in this role, you'll need:

  • A strong passion for delivering exceptional customer experiences.
  • Excellent communication and problem-solving skills.
  • The ability to work collaboratively within a dynamic team environment.
What We Offer

In return for your hard work and dedication, you'll enjoy:

  • A competitive annual salary of $66,500 (plus super) and potential bonuses.
  • Ongoing training and development opportunities to enhance your skills and career growth.
  • A comprehensive paid training program, equipping you with industry-leading knowledge and expertise.
  • A flexible hybrid work model, allowing you to balance work and personal life.
Benefits and Culture

We offer a range of benefits and perks to support your well-being and success:

  • Competitive salary and bonus structure.
  • Generous leave and holiday entitlements.
  • Professional development opportunities and training programs.

At Alinta Energy, we value diversity, inclusivity, and collaboration. Join our team and discover a culture that prioritizes employee growth and satisfaction.



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