Digital Experience Specialist

1 week ago

Campbell, Australia APS Full time

About the Role

The Digital Experience Specialist plays a crucial part in delivering high-quality web projects and providing exceptional customer service to internal stakeholders. This role involves creating engaging web audience experiences, harnessing information to improve the user journey, and contributing expertise to the continuous improvement of the Defence web environment.

This is an exciting opportunity to positively impact both internal and external Defence web environments by contributing to the creation and compliance review of content on Defence enterprise websites. The successful candidate will work collaboratively with a team of web experts to optimise the user experience of Defence websites and support efficient delivery of web communication.

Key Responsibilities

  • Contribute to the design and build of solutions in the Drupal content management system
  • Provide expert advice on web standards, content production, audience data analysis, wire-framing, and prototyping digital solutions
  • Analyse data to provide evidence-based strategic insights and recommendations on content performance, search engine optimisation, quality assurance, and standards compliance
  • Test information architecture, write and review draft content, prototype page designs, and collaborate with stakeholders to iterate and continuously improve solutions
  • Assist with operational tasks and triage web support requests

Requirements

To be successful in this role, you will require:

  • Experience contributing to the design and build of solutions in the Drupal content management system
  • A commitment to web standards and the ability to produce high-quality content
  • Strong analytical skills and ability to source and analyse audience data
  • Experience with wire-framing and prototyping digital solutions
  • Excellent attention to detail and ability to prioritise work effectively

About Us

Enterprise Web is a team of web experts within the Enterprise Transformation Branch of the Enterprise Transformation and Governance Division. We work collaboratively to optimise the user experience of Defence websites and support efficient delivery of web communication.

We offer a range of benefits, including:

  • A competitive salary package of $91,702 - $104,753 + up to 15.4% Superannuation
  • The opportunity to work on exciting web enhancement projects and contribute to the continuous improvement of the Defence web environment
  • A collaborative and dynamic work environment with a team of web experts

How to Apply

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