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Claims Advocate

2 weeks ago

Brisbane, Queensland, Australia beBeeClaim Full time $59,999 - $129,999
Job Description

As a Motor Claims Consultant, you will be responsible for managing the entire life cycle of motor claims from start to finish. You will work closely with clients, government agencies, contractors, repairers and loss adjusters to provide exceptional customer service and expedite claims to closure.

  • Manage a portfolio of motor claims and settle claims within client service instructions and company guidelines.
  • Review and understand claim documents and reports to make coverage decisions.
  • Liaise with stakeholders via phone and email to provide exceptional customer service and expedite claims.
Required Skills & Qualifications

The ideal candidate will possess excellent communication and problem-solving skills, with the ability to work independently and as part of a team. They will have a strong understanding of insurance claims processes and procedures, as well as excellent analytical and technical skills.

  • Achieve monthly quality and productivity targets.
  • Resolve complaints in accordance with company guidelines.
  • Be responsible for your own portfolio of motor claims.
What We Offer

We offer a competitive salary and benefits package, including flexible work arrangements, opportunities for ongoing education and development, and a positive work environment.

  • Flexible work arrangements including working from home.
  • Competitive salary and benefits package.
  • Opportunities for ongoing education and development.
About Us

We are a leading provider of third-party administration services, dedicated to delivering exceptional results and exceeding our clients' expectations.