Hotel Operations Leader
1 week ago
This leadership role is responsible for overseeing the front desk operations, including greeting guests, managing bookings, and providing information on local attractions.
You will be part of a dynamic team that drives results in a sales environment.
Main Responsibilities- Lead the day-to-day operations of the front desk, focusing on customer service, staff development, and administrative tasks.
- Collaborate with the Front Office Manager to achieve business objectives and improve operational efficiency.
- Assist with coaching, mentoring, and developing the GEH team to enhance their performance and skills.
Your success will be measured by your ability to drive sales growth, improve customer satisfaction, and maintain high standards of professionalism.
Requirements- Prior experience in a similar hotel position with a proven track record of achieving targets and driving results.
- Excellent leadership, communication, and interpersonal skills to motivate and develop a high-performing team.
- A genuine passion for delivering exceptional customer experiences and a deep understanding of the local area.
- Opportunities for professional development and growth within the organization.
- Discounted hotel stays across Australia, allowing you to experience the best of our destinations.
- Subsidized private health cover, demonstrating our commitment to your well-being.
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