Restaurant Operations Manager

1 month ago


Noosa, Queensland, Australia Grill'd Full time
About Grill'd

We're a team of passionate individuals who are dedicated to serving up delicious burgers and providing an exceptional customer experience.

Job Description

We're seeking an experienced Assistant Restaurant Manager to join our team at Grill'd Noosa Heads and Grill'd Kawana. As a key member of our leadership team, you will be responsible for leading and mentoring a large team of enthusiastic team members to deliver great burgers and an awesome customer experience.

Key Responsibilities
  • Lead and support your team on a day-to-day basis, working front of house, leading by example, cooking on the grill & chip stations, and helping out on the floor.
  • Focus on product quality, customer experience, processes, training, safety, and employee experience.
  • Help your team meet sales targets and ensure customer satisfaction.
  • Coach team members by delivering workshops and online training.
  • Maintain and ensure compliance to ensure food quality and customer satisfaction are kept to a high standard.
  • Assist the Restaurant Manager with managing business financials, including profit & loss, budgets, and KPI's.
What We're Looking For
  • Previous leadership experience in a fast-paced hospitality environment.
  • Proven leadership and coaching ability.
  • A customer-first approach and the ability to empower your team to do the same.
  • The ability to bring positive vibes to your restaurants and create a high-energy, high-reward environment.


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